Using The Hygiene Factors to Improve Retention

Struggling with turnover? It’s not just about pay—it’s about the fundamentals. In this lesson, we’ll dive into Herzberg’s Two-Factor Theory and show you how hygiene factors like work conditions, company policies, and relationships with leadership can impact employee satisfaction. Learn how to identify and improve these crucial elements in your catering or off-premise operation, and discover practical strategies to create a work environment that fosters loyalty, reduces turnover, and keeps your team motivated to stay long-term.
  • Audience: Leadership, Operations
  • Level: Intermediate
  • Contact Hours: 0.5
  • Applies to:
    -Leadership & Strategic Alignment
  • Author: RaVae Beck
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Learning Objectives

Compare "Motivators" to "Hygiene Factors"
Examine action items related to each factor
Experiment with the Two-Factor Discussion tools
Assess your own Motivators and Hygiene Factors

What's Included

Self-Paced Online
Training Module

Learn on your schedule with our self-paced online training modules—designed for busy professionals. Start anytime, pause when needed, and progress at your own pace.

Two-Factor
Self-Assessment

This self-assessment helps employees explore both hygiene factors and motivators, gaining insights into what matters most and how their work experience can improve.

Manager Discussion
Guide

Equip yourself with the tools to improve retention and team satisfaction. This guide helps managers navigate meaningful discussions around Hygiene Factors.

About the Author: RaVae Beck

With over fifteen years of experience, RaVae has led transformative initiatives in internal communications, change management, and learning experience design. A strategic project manager and visionary leader, she has implemented rewards-based Learning Management Systems with impressive results, significantly reducing training time and increasing engagement for restaurant workers. RaVae has also designed leadership development programs and team member development pathways that empower individuals to grow and succeed within their organizations.
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